ChemPlantMatch

Contact us

One desk, staffed by people. Whatever you send here — a question about capacity, a problem with a listing, a live enquiry that has gone quiet — reaches the same small team that runs the marketplace.

We read every message ourselves. Replies come by email, from our desk, to the address you give us. We do not use an automated first-line system, and nothing you write here is forwarded to a manufacturer or a client.

Send us a message

Name, email and what you need. Everything else is optional.

This is where our reply goes.

Only if you would rather we called.

The more specific this is, the better the answer. If it is about a live enquiry or work order, include the reference number — it starts with ENQ or WO.

What you write here goes to our desk and nowhere else. We do not pass it to any manufacturer or client, and sending it does not create an account or start an enquiry.

Other ways to reach us

The form above is the only channel we can promise an answer on today. We would rather say that plainly than publish a number nobody is sitting next to.

Already have an account?

If your question is about a specific enquiry or work order, the fastest route is not this form. Every enquiry has its own thread with our desk, and every work order has its own timeline — messages there arrive attached to the case file, so nobody has to ask you which job you mean.

  • Sign in and open the enquiry or work order, then use the thread on that page.
  • No account yet? Create one — an account is free, and so is listing a unit.

You may not need us

The questions we get asked most already have written answers.

  • Support and FAQ — how anonymity works, when identities are revealed, what we charge.
  • How it works — the whole flow, from enquiry to completed work order.
  • Pricing — what is free, the success fee both sides pay, and a worked example.