Non-circumvention

This is the deal that keeps listings anonymous. A unit will only publish its capacity without its name if the introduction cannot simply be pocketed; a buyer only gets a qualified, verified counterparty because someone is paid for the work of finding one. Both sides sign a version of the same commitment, and this page says what it means in ordinary words.

This page is a plain-language summary, version 1.1, published 5 September 2026 (previously published 2 September 2026). The documents that bind you are the ones you sign: the platform agreement if you own a unit, the introduction acknowledgement if you are a client. Both are stored in your account and you can download them whenever you like. Where this summary and a signed document differ, the signed document governs.

Who it applies to

Both sides, symmetrically. A manufacturer accepts it once, in the platform agreement signed at the end of onboarding, and it then applies to each introduction that follows. A client accepts it per enquiry, in the acknowledgement signed just before that specific introduction is made. Nobody is introduced to anybody until both signatures exist.

What it covers

Toll manufacturing business between the two parties that arose from a ChemPlantMatch introduction. That is the whole of the scope, and the wording matters in both directions:

It is tied to a specific introduction between a specific client and a specific unit. It is not a claim over everything either of you does afterwards.
It does not restrict who else you work with. A client is free to place work with any other unit, on or off the platform; a unit is free to take work from anyone it was not introduced to here.
It is not an exclusivity clause and it is not a non-compete. Neither party is prevented from doing business — the only requirement is that this business is done through the platform, and so is visible to us.

For how long

24 months from the date of the introduction. The clock starts when our desk executes the reveal — the moment the identities are exchanged — and it runs per introduction, so a second introduction has its own 24 months.

After that period, the relationship is simply yours. Ending your platform agreement early does not shorten a period already running, and it does not cancel fees already accrued.

What counts as going around the platform

Arranging, negotiating, entering into or completing that introduced business outside ChemPlantMatch during the period. Concretely, in the situations that actually come up:

Placing or accepting an order for the introduced work without it being recorded as a work order here.
Routing the same work through a related company, a subsidiary, a group entity, a trading arm or an intermediary so that it does not appear to be the introduced business.
Approaching the introduced counterparty directly, outside the platform, in order to bypass it — which is different from talking to them directly, which is exactly what you are supposed to do after an introduction.
Passing the counterparty’s identity or contact details to someone else so that they can place the work instead.

What does not count: talking to each other, visiting the plant, running trials, negotiating your own commercial terms, and signing your own manufacturing contract. All of that is the point of the introduction. We are not a party to that contract and we do not want to be — we only need the work order recorded here so the fee is calculated on something real.

The one exception

If you already had a documented working relationship with the counterparty before we introduced you, business with them is outside this clause. The condition on it is timing and honesty: tell our desk about the existing relationship as soon as you see the name — the client when the identity is disclosed, the unit when the introduction is proposed — and we record it then. Raise it after the work has completed and we have no way to tell the difference between a prior relationship and a fee avoided.

What happens if it is breached

The success fee remains due. Work that arose from an introduction owes the fee whether or not it was recorded here, calculated on the invoiced value of that work at the rate in each party’s own signed document, and we may recover what we would have earned on it. Both signed documents say this in their own words.

Practically, we ask first. Introductions are recorded with a timestamp, a snapshot of exactly what was disclosed and to whom, and both signed PDFs, so the conversation starts from a record rather than an accusation. Most gaps are a work order somebody forgot to tell us about, and the fix is to record it. We can also suspend an account or de-list a unit, and we would in a deliberate case.

This applies to both sides in the same way, and it is worth being blunt about that. Each party owes a success fee on completed work from an introduction, at the rate in the document it signed, so each party has a fee it could avoid by taking the business off the platform — and the same recovery applies to each. There is no side of this clause that is only a courtesy: a client that runs introduced business elsewhere to avoid its fee is in the same position as a unit that does.

What the clause does not do is charge either side for the introduction itself. Nothing is owed until a work order completes, and the acknowledgement a client signs is mostly about keeping the business visible and the details confidential.

The related promise: confidentiality

The same documents ask both sides to keep the other’s non-public information confidential — identities, requirement details, plant details, commercial terms — and to use it only to evaluate and carry out the work in hand. Inside your own company, share it with the people who need it for the job. It is not for building a list to share or sell, and not for passing to another buyer. That obligation runs for 3 years.

Governing law

Both the platform agreement and the client acknowledgement are governed by Indian law, and the courts of Vadodara, Gujarat have jurisdiction over disputes arising from them. This page describes those documents; it does not add terms of its own.

If something here is unclear

Ask before you sign, not after. Our desk will answer a question about the scope or the period in writing, and a document you have not understood is a document you should not be typing your name into.